Course Name |
Retaining Valuable Employees |
Course Code |
PD-HR – B7 |
Number of Contact Hours |
15 hours |
Credit Hours |
1 Credit Hour |
Duration and Frequency |
|
Mode of Delivery |
|
Category |
Professional Development – B – Human Resources |
Employees are deciding whether to stay or leave their employers. Recent surveys show upwards to an 50% increase in employee turnover as the economy improves. Those that fail to make employee retention a priority are at risk of losing their top talented people to the competition. In this employee retention training program you will learn five key strategies that drive job satisfaction and employee engagement leading to high performance.
The issue of employee retention is here to stay. Estimates show one out of every three people are dissatisfied with their current employment situation and could leave for better positions as the economic situation continues to improve. The Society of Human Resource Management (SHRM) and the Wall Street Journal website completed the Job Recovery Survey. The key findings revealed 64 percent of employees said they were extremely likely to begin or increase the intensity of their job search. An additional 19 percent said they were somewhat likely to increase their search.
This course is designed to help participants to:
Understand the eight key dimensions needed for an effective organizational employee retention strategy
Understand the leadership skills needed for high retention
Build an employee retention management system
Implement a retention strategy that will save you countless thousands of dollars in turnover costs
Design powerfully effective employee orientation program and onboarding process
Use employee involvement programs to engage your workforce
Create incentives and recognition programs that attract and keep your best performers
Understand and create an Employee Value Proposition (EVP) that makes you an employer of choice
Specific examples from leading organizations (Healthcare/Public/Corporate)
How to design and use Individual Retention Plans to build powerful bonds between employees and their managers
At the end of this course, participants will learn how to:
Are You Serious About It? (Course Introduction)
In the workshop introduction participants are encouraged to move from identifying their recruitment and retention issues to being motivated to take action to address the issues. Participants will learn foundational concepts which will assist them with identifying their current status (retention trends) and where they would like to be (mission, vision, and values). These foundational concepts are critical in addressing recruitment and retention issues. Throughout the training course, participants will use their retention trends and mission, vision and values as individual references.
In this workshop introduction, participants will learn:
Part 1: Before You Hire
In this session, participants will learn the necessary steps to improve their recruitment and selection efforts. Emphasis is placed on what to do before applicants walk in the door, before you hire,and on the first days on the job.
Participants will reference their individual mission, vision, and values statements throughout this session and will learn how to:
Part 2: Training for Improved Performance
In this session, participants will learn how orienting new staff to the facility and providing qualified staff with what they need in order to do their job well can improve their retention. Participants will learn what is necessary for new employees on the first days on the job as well as how to improve the performance of their direct care staff by developing or revamping their training to focus on job performance and not just mandated trainings.
The session will help participants to:
Part 3: Putting It All Together
In this session, participants will learn various ways of improving their recruitment and retention through understanding generations in the workforce, coaching, and teamwork. Participants will also gain effective time management skills to assist them in their ability to implement the various strategies presented in the workshops in the midst of their daily operations. The various topics were selected based on a survey of community residential care facility administrators and direct care staff as well as feedback of training participants, and the topics’ impact on recruitment and retention.
This session will help participants to:
Course Textbook
Human Resource Management, 15th Edition
Joseph J. Martocchio, University of Illinois at Urbana-Champaign
Feedback Given to Participants in Response to Assessed Work
Developmental Feedback Generated Through Teaching Activities
The course grade will be based on a final project presented by the participant and graded by the instructor. Participants much achieve a passing grade of 70% or more to be awarded a certificate of completion of the course.